OneProvider Announcements

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OnePanel Maintenance

Maintenance

31/01/2024 12:30


Dear Users,

We would like to inform you that OnePanel will be temporarily unavailable due to scheduled maintenance on January 31, 2024, between 12:30 PM and 2:00 PM (UTC -5). During this time, we will be working to enhance its performance and reliability.

We apologize for any inconvenience this may cause and appreciate your understanding. Our team will strive to complete the maintenance as quickly as possible to minimize the impact on your workflow.

Thank you for your cooperation.

OneProvider

Maintenance on Oslo, NO

Maintenance

15/12/2023 12:01


Dear customers,

We would like to inform you of maintenance works in Oslo, during the following time slot:

From: 2023-12-15 00:01:00 +0100
Duration: 6 hours
Status: Upcoming

Our provider has notified us of extensive emergency maintenance work on our fiber cable to Oslo. Some congestion could be expected during peak hours.
We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.

OneProvider - Worldwide Hosting Provider

Maintenance on Seattle, USA

Maintenance

06/12/2023 05:00


Dear customers,

We would like to inform you of maintenance works in Milan, Italy, between the below time slots:

Maintenance Location: IGW Datacenter Seattle, WA
Maintenance State Time: 6/18/2023 05:00 AM UTC (6/17/2023 10:00 PM PDT)
Maintenance End Time: 6/18/2023 11:00 PM UTC (6/18/2023 04:00 AM PDT)
Maintenance Window Length: 6 hours
Maintenance Expected Severity: Low
Maintenance Impact: Potential latency and packet loss

During the specified maintenance window listed above, our engineers will be conducting OS upgrade on the IGW1 Border3 Juniper router. The maintenance work is vital in enhancing performance and reliability of the backbone network.
We anticipated a low service impact and customers may see increased latency or temporary packet loss while traffic.

We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.

OneProvider - Worldwide Hosting Provider

Maintenance in Perth, AU

Maintenance

30/11/2023 02:00


Hello,

We would like to inform you of maintenance works in Perth, Australie (Equinix PE2 Data Center) in the following time slot:

From: 30/11/2023; 02:00 AM AEDT
To: 30/11/2023; 08:00 AM AEDT

The works consist to perform network upgrade work at Equinix PE2 Data Center.

We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.

OneProvider - Worldwide Hosting Provider



Maintenance on Sofia, BG

Maintenance

22/11/2023 10:00


Hello,

We would like to inform you of maintenance works in Sofia, Bulgaria, in the following time slot:

From: Wednesday, 22 of November 2023; 22:00 UTC
To: Thursday, 23 of November 2023; 02:00 UTC

The works consist in commissioning a new backbone router which will replace the old one, and the migration of links and services.

You will experience a maximum of 30 minutes downtime in the worst case scenario, under normal circumstances you will only see traffic rerouting as we move traffic towards the new router, we do not expect the downtime to be as long as the whole maintenance window.

We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.

OneProvider - Worldwide Hosting Provider

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