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Maintenance on New York, USA

Maintenance

14/11/2023 07:00


Dear customers,

In order to optimize the security in the New York Data Center, we will update the logical configuration of our Access Layer Infrastructure on November 14th, starting at 07:00 AM UTC.

The maintenance window is 2 hours, from 07:00 to 09:00 UTC. During this time, you may experience increased latency and drops in services in the Data Center.

Start time: Nov 14, 07:00 UTC
Estimated duration: 2 hours

We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.

OneProvider - Worldwide Hosting Provider


Maintenance on Bend, USA

Maintenance

12/11/2023 11:00


Dear customers,

This is a service impacting maintenance notification for our Bend, OR location. If you do not have services in our Bend, OR location then this notice can be ignored.

It has been identified that necessary power maintenance needs to be performed, which will require the shutoff of the main power distribution units one at a time. First the A side PDU will be serviced on the evening of 12/11/2023, and then the B side PDU will be serviced on the evening of 12/12/2023. To reduce impact to services, we will be "swinging" rack-level PDUs temporarily during the maintenance, and then "swinging" them back to their original diverse feed after the maintenance is completed.

We will also be performing switch and router software upgrades at this time. You may experience one to three network outages of approximately 15 minutes each during these periods.

Maintenance Window One (A side):
December 11th from 11PM Pacific Time, until December 12th 7AM Pacific Time

Maintenance Window Two (B side):
December 12th from 11PM Pacific Time, until December 13th 7AM Pacific Time

We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.

OneProvider - Worldwide Hosting Provider

Maintenance in Montreal, CA

Maintenance

09/11/2023 12:00


Dear customers,

We would like to inform you of a planned maintenance work in Montreal, Canada, in the following time slot:

From: Thursday, November 9th, 2023 12:00 UTC
To: Thursday, November 9th, 2023 02:00 UTC

The work consists of upgrading the firmware version for core network element hardware, done at our vendor recommendation.

We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.

OneProvider - Worldwide Hosting Provider

Maintenance on Oslo, NO

Maintenance

09/11/2023 06:00


Dear customers,

We would like to inform you of maintenance works in Oslo, Norway, between the below time slots:

From: Wednesday, 9th of November 2023 06:00 UTC
To: Wednesday, 9th of November 2023 08:00 UTC

Your services will experience interruptions within the time slot outlined above. We do not expect the downtime to be as long as the entire maintenance window.

We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.

OneProvider - Worldwide Hosting Provider

Maintenance in Singapore, SG

Maintenance

02/11/2023 05:00


Dear customers,

We would like to inform you of maintenance works in Singapore, during the following time slot:

From: Thursday, 2nd of November 2023, 17:00 UTC
To: Thursday, 2nd of November 2023 19:00 UTC

The works consist in migrating customer services on the new aggregator pair, an essential step in the Singapore network upgrade process.

Your services will experience interruptions within the time slot outlined above. We do not expect the downtime to be as long as the entire maintenance window.

We appreciate your understanding and we acknowledge that maintenance is disruptive.
Rest assured that our team will do everything in their power to ensure that the maintenance goes as smooth as possible in as short as time as permissible.
If you have any questions or concerns, our team can assist you and answer any questions. Please do not hesitate to contact us if you need help or require further clarification.

OneProvider - Worldwide Hosting Provider

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